First name: Christofer
Last name: Ramos
Department: PPG Design (Universidade do Estado de Santa Catarina)
Area of Teaching: not a professor
Date of birth: sep/05th/1989
Qualification: other (Master’s student)
Professional and academic career: Bachelor in Graphic Design (2011), specialization in Higher Education Teaching (2015), Master’s student in Human-Interaction Design (2017).
Sketch biography: His academic and professional career is focused on both emerging technologies for higher education learning and interaction between humans and machines, specially related to mobile interfaces. He has been investigating and developing methods for user experience, usability evaluation, and usability of m-learning systems and mobile platforms.
Chapter title: Heuristic Evaluation on M-Learning Applications: A Comparative Analysis of Two Heuristic Sets
Abstract: Heuristic evaluation stands out among the usability evaluation methods regarding its benefits related to time and costs. Nevertheless, generic heuristic sets require improvements when it comes to specific interfaces as seen on m-learning applications that have acquired considerable evidence within the current technologic context. Regarding the lack of studies aimed at interfaces of this sort, the authors propose, through a systematic methodology, the comparative study between a heuristic set specific to the assessment on e-learning interfaces and other, on mobile. The identified usability problems were matched with the aspects of coverage, distribution, redundancy, context and severity, in a way that it was possible to understand the efficiency of each set in covering m-learning issues. Among the findings, e-learning’s heuristic set could detect a large number of usability problems not found by mobile’s.
Keywords: Heuristic Evaluation, Usability Method, M-Learning, Mobile Device, E-Learning
Co-author: Flávio Anthero Nunes Vianna dos Santos, Monique Vandresen